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TERMS & CONDITIONS

Please read these terms and conditions of use carefully before using this website.
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms of use, which together with our privacy policy, govern Société Coopérative Honu Kope (“Honu Kope”) relationship with you in relation to your use of this website.

By purchasing goods from Honu Kope you enter a legally binding agreement with us on the following terms. You should read and understand these terms because they affect your rights and liabilities. These terms describe the basis for purchase, by you and sale by us, of the products described on this website.

DEFINITIONS AND INTERPRETATION

In these terms the following words have the following meanings.

Contract
The contract for the sale and purchase of the Goods;

Delivery Area
We deliver across Switzerland. For international deliveries, send us a message at aloha(at)honukope.com with your desired address and we will get back to you with our available shipping costs.

Details of the order
The quantity, quality and description of the Goods will be those set out in your order (if accepted by us). Orders are accepted at our sole discretion but are usually accepted if the Goods are available, the order reflects current pricing, you are located in the Delivery Area and your credit or account card is authorised for the transaction.

Postage and Packaging
Postage and Packaging is charged on all orders unless otherwise stated.

Amendment of terms

We reserve the right to change, modify, add or remove portions of these terms of use at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible.

PAYMENT TERMS

We will charge your credit card account for payment upon receipt of order unless delivery cannot be fulfilled within 30 days. Items with a lead-time greater than 30 days will be charged up to 7 days prior to dispatch. We accept no liability if a delivery is delayed because you did not give us the right payment details. If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the contract or suspend any further deliveries to you. This does not affect any other rights we may have. We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this website, unless this is solely due to our negligence.

PAYMENT METHODS

We accept all major credit cards including: Mastercard, Visa and Amercian Express.

DISCOUNTS

All discount codes are available from the time they are released and valid until the time specified on our website promotion popup or in our newsletter and can not be applied for orders purchased outside this period.

DELIVERY

We will deliver the Goods to the address you specify for delivery in your order. If payment is made by card, goods must be sent to the address as shown on the cards statement. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the Goods once they have been delivered. We will aim to deliver the Goods within 2 to 4 business days after the process is complete, however delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

Honu Kope does not deliver its packages to a post office box and does not deliver any goods to underage customers or under guardianship, except with the written authorization of the parents or guardian.

RETURNS

The right to revocation does not apply to Switzerland. For any edible and perishable food (including long shelf life ones such as roasted coffee beans and coffee capsule) no customer returns will be accepted. Any order placed and delivered cannot be returned and no refund will be possible.

PRICING

The prices for all products are clearly displayed on the website. If, however, an item is priced incorrectly, we will inform you of the correct price before proceeding with the contract.

MATTERS OUT OF OUR CONTROL

We will not be liable to you or in breach of the contract for delay or failure to perform due to a cause beyond our reasonable control.

Website content

While Honu Kope endeavours to take reasonable care in preparing and maintaining the information on this website we do not warrant the accuracy, reliability, adequacy or completeness of any of the website content. You acknowledge and accept that the website content may include technical inaccuracies and typographical errors. The website content is subject to change at any time without notice and may not necessarily be up to date or accurate at the time you view it.

It is your responsibility to enquire with us directly to ensure the accuracy and currency of the material or information you seek to rely on. To the extent permitted by law, Honu Kope disclaims all liability for loss directly or indirectly arising from your use or reliance on the website and the website content.

Honu Kope does not guarantee that access to the Honu Kope website will be uninterrupted or that the website will be free from viruses or anything else which may damage any computer which accesses the Honu Kope website or any data on such computer.

Limitation of liability

To the maximum extent permitted by law Honu Kope excludes all liability for any loss or damage (including special, indirect or consequential loss and including loss of business profits) arising in connection with the website content and the use of the Honu Kope website except to the extent that the loss or damage is caused by Honu Kope’s fraud or wilful misconduct.

Links to other websites

Honu Kope may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Honu Kope and the owners of those websites. Honu Kope takes no responsibility for any of the content found on the linked websites.

Honu Kope’s website may contain information or advertisements provided by third parties for which Honu Kope accepts no responsibility and nor does Honu Kope provide any warranty for any aspect of those websites or third-party content.

Your privacy

At Honu Kope we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. Honu Kope respects the privacy and confidentiality of the information provided by you and adheres to the Switzerland Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Honu Kope ’s secure server encrypts all customer information before it is sent to us. Furthermore, all of the customer data Honu Kope collects is secured against unauthorized use or access.

Copyright, trademarks and restrictions of use

This website contains material which is owned by or licensed to Honu Kope. This material includes, but is not limited to, editorial material, information, photographs, artwork the design, layout, look, appearance, names, logos, trademarks and graphics which are protected by copyright, trade mark and other intellectual property laws. You agree not to reproduce republish, upload, transmit electronically or otherwise or distribute any of the documents, information or materials on the website for the purposes of sale or the use by any third party without the express consent of Honu Kope.

Honu Kope expressly reserves all copyright and trademark in all documents, information and materials on our website.

You may print or download website materials to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material and that any copyright notice on such a page is not removed.

Jurisdiction

These terms of use are governed in accordance to the laws Switzerland. If there is a dispute between you and Honu Kope arising from these terms of use, you agree to submit to the jurisdiction of the Canton of Geneva, Switzerland.

Contact

If you have any questions or concerns at any time about our Terms of use, please contact us at aloha(at)honukope.com .

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